Client Concierge

We will reach out to you within 24 hours of your purchase to collect needed information.

Don’t have time to learn how to navigate your website, show clients how to book, or handle client questions? No worries — we’ve got you covered!

Our Client Concierge service ensures your clients receive prompt, professional support via email, while you focus on growing your business. Whether it’s helping clients book services or answering their questions, we’ll take care of it all.

What’s Included:

• Email-Based Client Support: We handle all client inquiries and bookings exclusively through email during our business hours (Monday–Friday, 8 AM–4 PM).
• Custom Email Setup: Don’t have an email set up for client communications? We’ll create one for you using Gmail, or, if you prefer, we can set up a Google Workspace (G Suite) account for your business and use the designated admin email for support.
• Booking Assistance: We’ll assist your clients in navigating your website and booking services with ease.
• Seamless Client Communication: All email communications will maintain a professional tone to reflect your business’s standards.

Requirements:

To use this service, your website must be built using one of our Cookie Website designs. This ensures full compatibility and allows us to provide the highest level of service. If you don't have one, we will build one for you for free with purchase of this service during the first month.

Why Choose the Client Concierge Service?

• Eliminate the hassle of managing client emails and bookings.
• Provide timely and professional responses to all client inquiries.
• Maintain a seamless client experience while focusing on running your business.